Silk Performer currently does not support MPEG4 encoded streams. The reason is that MPEG4 is a .3GP stream with QuickTime encoding. In order to play MPEG4 streams Real Player is required to download additional software from Apple. Silk Performer drives the Real Player engine but does not support the 3rd party QuickTime "feature" in Real Player. If you have issues playing a non-MPEG4 encoded 3GP stream please contact Support for further assistance. Old KB# 17129
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