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Wiki Page: Data Express Windows Client Installation hangs on some of the 64 bit laptops’ models

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Problem: When Data Express for Distributed Systems  is installed  on some 64 bit laptops a problem can appear causing  the installation to hang.  The XDB SQL Wizard remains in the memory a lot of time (hangs) and  its  status in the Task Manager menu is 'Not responding'. All components  of the installation process are installed successfully,  only the Data Express XDB knowledgebase is not installed. This problem does  not happen when Data Express Windows Client  for z/OS  is installed.        Resolution: When you find out that  the installation process  of the Windows Client  for Distributed Systems  on a 64 bit laptop  stops  and hangs  a lot of time  and ‘’Configuring XDB’’  appears on the status bar,  then perform the following:     1.  Open the  Task Manager Applications  menu  and check,  if  the status of the process  ‘’SQL Wizard’’  is  ‘’Not Responding’’  and the status of  ‘’Micro Focus Data Express  4.0 – Installation Wizard’’  - ‘’Running’’.    2.  If so,  end  the process ‘’SQL Wizard’’ -  the menu ‘’ ’Micro Focus Data Express  4.0 – Installation Wizard Completed’’ appears.   See the attached file ‘’Installation_process_hangs.docx’’. 3.  Press  ‘’Finish’’  -   this causes an exit from the Windows Client  Installation process without any errors.    5. Stop  the ‘’Micro Focus XDB service for DX 4.0’’ from the Windows Services menu. 6. Go to the folder  C:\ProgramData\Micro Focus\Data Express 4.0.  MFSQL folder exists.  Rename  or remove  the current MFSQL  folder.   7.  Download and unzip  the attached MFSQL.zip file in a temporary folder. 8.  Copy  the folder MFSQL from the temporary folder to the folder  C:\ProgramData\Micro Focus\Data Express 4.0. 9.  Start  the ‘’Micro Focus XDB service for DX 4.0’’ from the Windows Services menu. 10. You can apply now the appropriate DE Update XX  and work with the Data Express Client modules.    Note:  The attached XDB  knowledgebase  supports 128 bytes object names and you do not need  to perform the command:   xwiz40n /b ws4ddl128.sql Attached files:  3782.MFSQL.zip 3157.Installation_process_hangs.docx

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